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Spoke Dispatch app

Manage route planning for your delivery drivers with the Spoke Dispatch app integration.

Automatically send reserved delivery orders from Booqable to Spoke Dispatch, where you can plan routes, assign drivers, track deliveries, and collect proof of delivery.

How it works

Before installing the Spoke Dispatch app, note that the Deliveries app is required to be installed and configured first.

Installing the Spoke Dispatch app

  1. Go to the "App store" section in the left sidebar.
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  2. Click on the Spoke Dispatch app and click on "Install app".
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  3. Grant Spoke Dispatch additional permissions.
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Connecting your Spoke Dispatch account

  1. If you haven't already, create a Spoke Dispatch account or log in.
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  2. Once your account is set up, create an API key from the Spoke Dispatch dashboard.
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  3. Under API, click "Generate new key" and copy the key.
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  4. In the Spoke Dispatch app settings in Booqable, paste the key under Spoke Dispatch API key.
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  5. Next, match the Booqable locations to Spoke Dispatch depots, or choose to ignore deliveries from that location.
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  6. Choose whether to send order weights to Spoke Dispatch for vehicle capacity planning. Vehicle capacity must be enabled in Team settings > Profile > Display preferences in Spoke Dispatch.
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  7. Finally, configure the delivery and pickup time windows. These determine how early a delivery may take place before the rental starts and how late a pickup may take place after the rental ends.
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  8. Click the Finish setup button once you have finished configuring all your settings correctly and the app will be connected.
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How to send a delivery order to Spoke Dispatch

When a delivery order is reserved, Booqable sends the relevant delivery information to Spoke Dispatch, including:

  • Customer and delivery details

  • Products and quantities

  • Delivery and pickup time windows

  • Order weight, when vehicle capacity is enabled

If you enabled vehicle capacity in the Spoke Dispatch app settings, add weights to your products so Booqable can send the total order weight to Spoke Dispatch.

How to set the weight of a product

  1. Go to Inventory.
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  2. Click on a product and go to the Settings tab.
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  3. In Shipping information > Package weight, enter the weight of the product and the unit of measurement.
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  4. Save your changes.

How to generate a route

  1. Create a delivery order from the Orders section.
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  2. Once you have entered all the order details, click Reserve to generate the Spoke Dispatch Inbound and Outbound routes.
    These will show up under Information as new fields.
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  3. Click either route link to open it in Spoke Dispatch and review the route details.
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  4. Relevant changes made to the reserved order are synced to Spoke Dispatch automatically.
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  5. If you have multiple delivery orders on the same day, their stops are added to the same Spoke Dispatch route plan.

Managing Spoke Dispatch settings in Booqable

  1. To adjust your application settings, navigate to the App Store dashboard and select your app, or access it directly from the App Store tab within your Booqable account.

  2. Once you've entered your app's configuration settings, click on the cogwheel icon in the upper-right corner. There you can uninstall the app.

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