Credit card holds temporarily block available funds on the credit card; you don't actually take the money until you capture (charge) the authorization. This makes them ideal for use with security deposits for walk-in customers.
For example: at pick up, you authorize the total of both the order- and the deposit amount. When you get your items back in good shape, you charge for the order only.
💡Note: Stripe authorizations must be captured (charged) within 7 days.
That means that a rental should be returned within 7 days after you authorized the credit card.
Authorizing a credit card hold
When looking at an order, click Add payment and choose Credit card as a payment method.
Fill in the amount you want to hold and the credit card information.
Set the toggle switch to Authorize.
Click Authorize.
💡Note: Each authorization may be captured only once. If you capture less than the authorization amount, you cannot capture the remainder at a later stage.
Releasing an authorization hold
Authorization holds can be released manually from your Stripe dashboard.
Find the payment intent in the payments overview page, and refund the payment.