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How to change pickup settings

Learn how to customize default pickup location selection in your online store when you have multiple locations.

If your business operates from multiple locations, you can give customers the option to choose where they would like to pick up their rental items.

You can decide whether customers can select their preferred pickup location during the booking process or whether the pickup location is selected by default.

How it works

1. Go to Settings > Pickup and delivery.
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2. Under Location selection for pickups, choose one of the two options.

  • Only select the pickup location: Customers can select the pickup location from a dropdown and the return will be automatically set to the same location.

  • Don't select locations: Pickup location will be automatically set to the default location.

3. Choose a Default pickup location. From the dropdown menu, select automatic (the first location you ever created that still allows pickups) or you can select a location that you prefer.
If you chose "Don't select locations" in the above setting, the default location set will be the only pickup location available.

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