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How to set up operating hours and away mode
How to set up operating hours and away mode

Learn how to set the right expectations for your customers through choosing store operating hours in Booqable.

Catrin Donnelly avatar
Written by Catrin Donnelly
Updated over a week ago

If you are like most rental business's, you probably won't want your customers picking up rentals in the middle of the night.

Thankfully, you can set-up operating hours to set the specific operating hours your business can accept pickups and returns of your rental products.

How it works

By default, before you adjust your operating hours, online bookings will be accepted by your store 24/7.

Once you set-up operating hours, your online customers will not be able to select dates outside of your business hours as the start or end of a rental order.

This means if your operating hours are set to 9.00am - 5.00pm, customers cannot request their pickup to be 8.00am, or their return to be 6.00pm.

1. Set up your operating hours

  1. Go to Settings > Rental period > Operating hours.

  2. Enable Operating hours.

  3. Click β€˜Add time slot’, then choose the days and times you can accept pickups and returns.

2. Set up 'Away mode'

If you're on holiday, for example, activating away mode can allow you to block reservations from your online store for a certain period of dates.

Away mode is applied to all products in the inventory.

  1. Go to Settings > Rental period > Away mode.

  2. Enable away mode.

  3. Click β€˜Add away period’, then choose the date range you want to block for rental orders.

You're all set!

You have now successfully learned how to set up operating hours and away mode in Booqable.

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