Address validation helps ensure the addresses entered by customers or added to customer profiles in Booqable are valid. It prevents incorrect data from being saved for customers and used for orders or deliveries.
Note: Existing Booqable users can opt-in for address validation. Once enabled, address validation can’t be turned off, and all newly added and existing addresses will be validated.
What happens if an existing address is not valid?
If an existing address is invalid, the address field will display a notification on all pages where the address is present. The notification will disappear after you’ve updated the field with a valid address.
Address notifications can appear on the following pages:
Customer address on an order
Customer detail page
Company settings in general settings
Addresses of multiple locations
Billing information in settings
Custom address fields
What if my customers enter an invalid address during checkout?
If your customers enter an invalid address during checkout, an error will appear, prompting the users to enter a valid address:
What if I accidentally use a custom address field to store data other than an address?
If you’ve accidentally created a custom field (type: address) to store data other than addresses, you will see a notification in Settings > Custom fields.
We recommend creating a new custom field and selecting the appropriate data type for the content you want to save.
Custom fields for addresses
If you prefer to collect customer addresses without enabling address validation, you can use custom fields to store address details manually. Here are two common approaches:
Single text field for full address:
Label: Delivery location
Separate fields for address components:
Label: Address line 1
Label: City
Label: Zipcode
This allows you to collect address data in a flexible format, but keep in mind that upcoming features like deliveries and mileage calculations will require address validation to function correctly.