As a rental company, you'll want to know where your inventory is at any given time.
That's why it's important to keep track of pickups and returns.
The following article will guide you through how to easily register order pick-ups and returns in Booqable.
How it works
1. When a customer picks up an order
When a customer picks up an order, click Pick up items in the top right of the order screen. You'll be prompted which items you want to give to your customer.
For bulk products, just enter the number of items you give out:
For tracked products, choose which exact stock item(s) you give out with your customer (if you haven't already specified this while creating the order).
💡Note: If you've added expected or temporary stock to your inventory, Booqable will display the recommended stock items to select at pickup. By specifying these, you minimize the risk of shortages on future rental orders.
Once the stock item is selected, click Pick up items.
By default, all items are selected for pickup. If you use a barcode scanner, all items are automatically deselected the moment you start scanning.
2. Returning items on an order
Registering when your customer returns your items works similarly to pickups; just select the items to return:
Next, click Return items.
You're all set!
You have now successfully learned how to register order pick-ups and returns in Booqable.