Accepting online payments from your rental website opens up an uncapped avenue of income, no matter the time of day.
Customers can pay online for an order whether you're in or out of operating hours, and this article will show you how easy it is to set this up.
How it works
To charge credit and debit cards from the online checkout of your rental website, you need to connect to a payment gateway first.
1. Connect to a payment gateway
Go to Settings > Payment providers.
You will see the option to connect your online checkout to either Stripe, or through a payment app such as PayPal.
2. Choose how much customers are charged at checkout
You can be in full control of how much of the order amount your customers are due to pay on the online checkout.
1. Go to Settings > Online reservations > Checkout > Payments in Checkout.
2. Select the amount of each reservation that you wish to charge your customers. This will apply to every order placed online.
For example, you might want to only charge 20% in advance for online reservations. Choose 'Charge a perecentage of order amount' from the menu, and enter in the percentage you wish to charge.
š”Note: If you accept partial payments from your online store, you can charge the remaining amount when the customer picks up the items, or at any time by sending out a payment request.
3. Choose whether to include the security deposit
You can choose whether you wish to add the security deposit on top of this payment.
Tick or untick the checkbox titled 'Add security deposit at checkout'.
If needed, fill out security deposit explanation to inform your customers how you handle security deposits.
4. Pay later option
You can give customers the flexibility to confirm their reservation without paying upfront by enabling the Pay Later option.
How to enable Pay later
Go to Settings > Online reservations > Checkout > Payments in Checkout
Enable the checkbox labeled āEnable "Pay Later" option in checkoutā
Fill in the following:
Label: The title shown in the checkout accordion (e.g., "Pay Later by Invoice")
Terms: A description explaining your Pay Later policy (e.g., when and how payment is expected)
How it appears to customers
On the payment screen, customers will see all available payment options provided by your connected payment apps. If āPay Laterā is enabled, it will appear as the last option in the list.
When a customer selects the Pay Later option:
The accordion will expand, showing the custom label and your terms
The success page after checkout will clearly display the Pay Later terms so the customer knows what to expect