This guide will help you enable and manage the Stripe payment methods available in your Booqable checkout.
Steps to enable Stripe payment methods
Connect your Stripe account
Ensure your Stripe account is connected to Booqable. If it's not connected yet, follow the guide here.
Navigate to payment settings
Log in to your Stripe account.
Click on the Settings button in the top right corner.
Under Product settings, go to the Payments section in your Stripe account settings or click here and click on the Payment methods tab.
Select Booqable configuration
Activate or deactivate payment methods
In the Payment methods settings, you will see a list of available payment methods.
Choose the payment methods you want to enable or disable for your Booqable checkout by clicking on them.
Important notes
If you reside in Europe, the UK, or Switzerland and have a PayPal business account, PayPal will appear under the Wallets section of your payment methods for you to add to your online checkout. If you reside out of these regions, you can connect to Paypal through the App store.
Some payment methods may not be available due to your specific Stripe account settings or configuration. If a certain payment method is not available, verify with Stripe directly to understand the limitations or requirements.
Ensure your Stripe account is properly configured to support the desired payment methods.
Troubleshooting payment methods
My selected payment methods are not showing up: Make sure that Booqable configuration is selected, as shown on the screenshot below:
Not being able to check out with Afterpay: Customer (not Order) address field needs to exist so that Afterpay can use that information for order processing.
Checkout or payment attempts are failing: If your customers are unable to complete a payment and everything in Booqable appears correctly set up, it could be due to a restriction on your Stripe account.
We sometimes see cases where Stripe restricts an account due to verification or compliance reasons. These restrictions may not be visible in Booqable. If your checkout isn’t working and no issues are visible, we recommend logging into your Stripe dashboard and checking for any notifications or required actions, or reaching out to Stripe support for help.